Refunds & Trials
Last updated: 2026-10-30
This policy applies to the Everive app and to every trial and subscription bought through everive.com.
Before launch
Our app is still being built. When you reserve a free trial before launch, your card is saved by our payment provider Whop to hold your spot, but you are not charged. Pre-launch trials are cancelled automatically so they never turn into a paid subscription. When the app launches we'll email you, and you decide whether to subscribe.
If you are ever charged before the app launches, that's our mistake: email hello@everive.com and we'll refund 100% of it, no questions asked.
Free trials after launch
- The trial length and the price after the trial are shown at checkout.
- Cancel before the trial ends and you won't be charged.
- If you don't cancel, the subscription starts at the end of the trial and renews until you cancel.
How to cancel
- Use the "Manage membership" link in your Whop receipt email or at whop.com, or
- email hello@everive.com from the address you signed up with, and we'll cancel it for you.
Cancelling stops future payments. You keep access until the end of the period you already paid for.
Refunds for paid subscriptions
If you're not happy, ask for a refund within 14 days of a payment and we'll refund that payment in full. After that, payments are generally not refundable, except where the law gives you a right to a refund. In the EU and UK you have a 14-day right to withdraw from a digital service; by starting to use the released app during that period you agree that the service starts immediately.
Refunds go back to the original payment method through Whop and usually arrive within 5–10 business days, depending on your bank.
Contact
Refund questions: hello@everive.com. Please include the email you used at checkout.